ABC PROGRAM

A free consulting program offered by the City of Seattle's Office of Economic Development.

OVERVIEW

The Accounting & Business Consulting (ABC) Program is a key initiative of the Office of Economic Development (OED) designed to provide small businesses in Seattle with expert consulting services to help them thrive. This program connects entrepreneurs, small business owners, and nonprofits with professional consultants who specialize in areas critical to business success. By offering free or subsidized services, the ABC Program aims to reduce barriers and ensure equitable access to expert advice and resources.

  • Business Development & Operations: Work with consultants to refine your business strategies, improve operational efficiency, and identify new opportunities for sustainable growth.
  • Accounting & Bookkeeping: Get support with financial management, tax preparation, bookkeeping systems, and budgeting to strengthen your organization’s financial health.
  • Branding & Marketing: Enhance your brand, improve your marketing strategies, and connect with your audience through expert guidance in digital marketing, social media, and community outreach.
  • Business Lending Assistance: Receive guidance on preparing for business loans, navigating lending options, and improving your financial documentation to secure funding for growth.
what the ABC program offers

Participants in the ABC Program receive up to 10 free consulting hours per category (40 hours total), with services designed to address the unique needs of small businesses and nonprofits. The program prioritizes businesses that are BIPOC-owned, LGBTQIA+-owned, women-owned, or serve underrepresented communities.

Consulting categories include:

  • Business Development & Operations: Work with consultants to refine your business strategies, improve operational efficiency, and identify new opportunities for sustainable growth.
  • Accounting & Bookkeeping: Get support with financial management, tax preparation, bookkeeping systems, and budgeting to strengthen your organization’s financial health.
  • Branding & Marketing: Enhance your brand, improve your marketing strategies, and connect with your audience through expert guidance in digital marketing, social media, and community outreach.
  • Business Lending Assistance: Receive guidance on preparing for business loans, navigating lending options, and improving your financial documentation to secure funding for growth.
FREE SERVICES FROM LAUNCH

Launch Industries is proud to be an approved consultant in the City of Seattle's ABC Program, offering expert guidance to small businesses and nonprofits within the "Business Development" category of the program. Launch Industries specializes in helping organizations achieve their goals through tailored consulting services designed to drive growth and success. The specific services that we offer within the context of the program include:

  • Startup and Capacity-Building: We help startups and existing companies with business plans, operations planning, financial forecasting, and business licensing to ensure compliance.
  • Business Software Tools: We guide and train businesses on selecting and using software tools like payroll, project management, communication, and financial systems to boost efficiency. This includes AI!
  • Human Resources Support: Services include setting up employer accounts, creating HR systems, employee handbooks, recruiting strategies, and performance reviews across the "Employee Life Cycle."
  • Organizational Development: We improve business operations through organizational structuring, role clarity, process improvement, and Lean management principles.
  • RFPs, Grants, and Certifications: We assist with identifying and applying for RFPs, grants, contracts, and certifications at various government levels to enhance opportunities.

Although we would love to provide general consulting in marketing and finance, these services are not included in our contract with the ABC Program. Our participation in these subject areas is limited to the selection and implementation of related software tools and we can not assist directly with brand development, social media marketing, bookkeeping, or tax assistance. You can learn more about the kinds of services we have offered other ABC program participants within these case studies.

additional benefits
  • Customized Solutions: Each participant receives tailored support to address their organization’s specific challenges and opportunities.
  • Priority Access: While the program emphasizes participation by BIPOC-owned, women-owned, immigrant-led, LGBTQIA+-owned, or serve underrepresented communities, this is not a requirement of participation!
  • Equitable Growth: The program’s focus on equity ensures that all participants gain the tools and resources needed to succeed in Seattle’s dynamic economy.
ELIGIBILITY

The ABC Program is designed for small businesses and nonprofits that meet the following criteria:

  • Hold a City of Seattle business license with a Seattle address, and
  • Meet two of these three criteria:
    Gross annual revenue of up to $5M
    No more than 50 full-time employees (FTEs)
    Operate two or fewer brick-and-mortar locations.
why join the abc program?

Small businesses and nonprofits are the heart of Seattle, driving innovation, creating jobs, and enriching neighborhoods. The ABC Program ensures that every organization—regardless of size or background—has access to expert guidance and resources. By focusing on equity, the program supports Seattle’s vision of a thriving, diverse, and inclusive economy.

how to get started

The registration process is simple and participant-focused:

  • Connect Directly with Consultants: You can register directly with Launch Industries here, however, you can also browse the list of specialists on the ABC Program website and reach out to the right consultant for your needs.
  • Community Outreach: Get connected through program representatives at community events.
  • Referrals: Partner organizations, past participants, and other consultants can refer you to the program.
  • Online Inquiries: Learn more about the program and connect with consultants directly via the ABC Program website.
Partner with us to spread the word!

Are you part of a chamber of commerce, business association, library, Business Improvement Area (BIA), or other community-focused organization? Partner with Launch Industries to promote these free consulting services to the businesses and nonprofits in your network. Together, we can empower local entrepreneurs, strengthen communities, and build a more inclusive economy. Schedule a call us today to explore partnership opportunities and help spread the word about the ABC Program. Let’s collaborate to ensure every organization in Seattle has access to the resources they need to succeed.

FREQUENTLY ASKED QUESTIONS

How much time do I have to use the consulting hours?

Participants must use all 10 consulting hours per category within six months of starting services with a consultant. If the hours are not completed within this time frame, participants may need to reapply to the program.

Can new businesses that don’t yet have a Seattle business license participate?

Businesses must have a Seattle business license to be eligible. However, if you’re just starting out, the program may connect you with a business development consultant to assist with obtaining your license as the first step.

What is the cost to participate in the program?

There is no cost to participate in the ABC Program. All consulting services are provided free of charge to eligible businesses and nonprofits.

Are nonprofits eligible for the program?

Yes, nonprofits can participate in the ABC Program if they meet the eligibility criteria. Nonprofits will need to provide information about their operations and leadership to ensure compliance with program requirements.

How are consultants selected?

Consultants are pre-approved professionals with expertise in areas like accounting, marketing, business lending, and business development. A full list of consultants and their contact information is available on the ABC Program website.

What if I don’t complete my hours or need additional support?

If you don’t complete your hours within six months, you may need to reapply to the program. If you need additional hours beyond the allocated 10 hours per category, this may be considered on a case-by-case basis depending on program funding and availability.

How can I get help if I have questions about the program?

If you have questions or need assistance, you can contact the Office of Economic Development or visit the ABC Program website for more information. The website also provides detailed consultant profiles and resources to help you get started.

Can organizations like chambers of commerce or associations help promote the ABC Program?

Yes! The ABC Program works with community organizations, including chambers of commerce, business associations, libraries, and Business Improvement Areas (BIAs), to promote the program. If your organization is interested in partnering, contact us through the program website to collaborate.

Which consultants can I work with?

At this time, the following Launch Team members are approved for offering ABC Program Services:

  • Monica Colgan - HR, Organization Development, Operations, & Software
  • Stacia Weller Clarke - Food Business Specialist, Operations, & Software
  • Liberty Tanghal - Software Training
  • Libby O'Malley - Grants & RFPs
  • Omar Alshahar - Data Wizard
  • Laurel Martin - Process Design Specialist
  • Lauren Burgon - Attorney

Meet the Launch ABC Team

Can I see the full roster of other businesses who are in the ABC program that I could potentially work with?